Work With Us

Taking on 2 brands this month

Taking on 2 brands this month

Unlock your brand’s true customer lifetime value

We help category-rich brands maximize customer LTV. We’ve generated our clients over $30 million through Email, SMS, List Growth, and Direct Mail.

We help category-rich brands maximize customer LTV. We’ve generated our clients over $30 million through Email, SMS, List Growth, and Direct Mail.

Work With Us

Taking on 2 brands this month

Unlock your brand’s true customer lifetime value

We help category-rich brands maximize customer LTV. We’ve generated our clients over $30 million through Email, SMS, List Growth, and Direct Mail.

We maximize the value of every customer who buys from you.

We maximize the value of every customer who buys from you.

Customer retention is the backbone of your brand – It’s the fuel for all future growth. However, you probably don’t have the time, resources, or expertise to invest in a 6+ person in-house team.

At Duh, we are a bolt-on version of that team. As customer retention and lifecycle experts, we relentlessly focus on unlocking the true value of every customer who lands on your site.

Customer retention is the backbone of your brand – It’s the fuel for all future growth. However, you probably don’t have the time, resources, or expertise to invest in a 6+ person in-house team.

At Duh, we are a bolt-on version of that team. As customer retention and lifecycle experts, we relentlessly focus on unlocking the true value of every customer who lands on your site.


0

M+

total emails

delivered

$

0

M+

in email revenue generated

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K

new-new emails captured

+

0

%

average 6 month LTV increase

0

M+

total emails

delivered

$

0

M+

in email revenue generated

0

K

new-new emails captured

+

0

%

average 6 month LTV increase


0

M+

total emails

delivered

$

0

M+

in email revenue generated

0

K

new-new emails captured

+

0

%

avg. 6 month LTV increase

We build reliable, incremental value

behind the scenes.

That said – We only work with

3 kinds of brands

That said – We only work with 3 kinds of brands

01

Category Rich

You sell multiple unique product lines. This lets us pinpoint your most profitable Hero products & create thoughtful, unique customer journeys

02

Product Drops

You release new products or collections on a recurring basis. We turn these traditionally sober moments into revenue-peaking events.

03

Affinity Customers

You have distinct pockets of completely different customers. Typically brands that lean into licensing (IP), collaborations, or seasonality.

You sell multiple unique product lines. This lets us pinpoint your most profitable Hero products & create thoughtful, unique customer journeys

Category Rich

You release new products or collections on a recurring basis. We turn these traditionally sober moments into revenue-peaking events.

Product Drops

You have distinct pockets of completely different customers. Typically brands that lean into licensing (IP), collaborations, or seasonality.

Affinity Customers

Your Full-Service Retention Partner

Your Full-Service Retention Partner

At Duh, we turn window shoppers into customers & one-time buyers into returning, loyal VIPs

At Duh, we turn window shoppers into customers & one-time buyers into returning, loyal VIPs

Land In More Inboxes

Getting your emails out of spam & back into your customers’ primary tab

Pinpoint Profit Pockets

Collect More Subscribers

Turn Dead Stock Back Into Cash

Land In More Inboxes

Getting your emails out of spam & back into your customers’ primary tab

Pinpoint Profit Pockets

Collect More Subscribers

Turn Dead Stock Back Into Cash

Your Full-Service Retention Partner

At Duh, we turn window shoppers into customers & one-time buyers into returning, loyal VIPs

Land In More Inboxes

Getting your emails out of spam & back into your customers’ primary tab

Pinpoint Profit Pockets

Collect More Subscribers

Turn Dead Stock Back Into Cash

The Duh Way

Here’s exactly what’s included if you decide to we’re a good fit to scale up your Retention marketing.

Here’s exactly what’s included if you decide to we’re a good fit to scale up your Retention marketing.

Email Marketing

Email Marketing

Email Marketing

Campaigns • Flows • List Growth

Campaigns • Flows • List Growth

Campaigns • Flows • List Growth

Kickoff Klaviyo Audit

Kickoff Klaviyo Audit

Kickoff Klaviyo Audit

x3-4 Weekly Campaigns

x3-4 Weekly Campaigns

x3-4 Weekly Campaigns

Monthly Popup/Offer Testing

Monthly Popup/Offer Testing

Monthly Popup/Offer Testing

Essential Email Flow Buildout

Essential Email Flow Buildout

Essential Email Flow Buildout

Deliverability Detox + Monthly Reporting

Deliverability Detox + Monthly Reporting

Deliverability Detox + Monthly Reporting

Strategy, Copywriting, Design & Execution

Strategy, Copywriting, Design & Execution

Strategy, Copywriting, Design & Execution

SMS Marketing

SMS Marketing

SMS Marketing

Campaigns • Automations • List Growth

Campaigns • Automations • List Growth

Campaigns • Automations • List Growth

Kickoff SMS Audit

Kickoff SMS Audit

Kickoff SMS Audit

x1-2 Weekly Campaigns

x1-2 Weekly Campaigns

x1-2 Weekly Campaigns

Essential SMS Automations

Essential SMS Automations

Essential SMS Automations

VIP Exclusive Access Growth Plan

VIP Exclusive Access Growth Plan

VIP Exclusive Access Growth Plan

Product drop strategy & execution

Product drop strategy & execution

Product drop strategy & execution

Marginal SMS vs. MMS Cost Basis Testing

Marginal SMS vs. MMS Cost Basis Testing

Marginal SMS vs. MMS Cost Basis Testing

Offline Marketing

Offline Marketing

Offline Marketing

Reactivation • Lifecycle Experience

Reactivation • Lifecycle Experience

Reactivation • Lifecycle Experience

Branded Post Card Campaigns

Branded Post Card Campaigns

Branded Post Card Campaigns

Dead Customer Reactivation

Dead Customer Reactivation

Dead Customer Reactivation

Loyalty Onboarding Post Card

Loyalty Onboarding Post Card

Loyalty Onboarding Post Card

New Subscriber Recovery Post Card

New Subscriber Recovery Post Card

New Subscriber Recovery Post Card

Lookalike Audience Direct Mail Activations

Lookalike Audience Direct Mail Activations

Lookalike Audience Direct Mail Activations

Retention+

Retention+

Retention+

Cohort Analysis • Memberships • Loyalty

Cohort Analysis • Memberships • Loyalty

Cohort Analysis • Memberships • Loyalty

Core Cohort Analysis

Core Cohort Analysis

Core Cohort Analysis

Affinity Customer Analysis

Affinity Customer Analysis

Affinity Customer Analysis

VIP Landing Page Buildouts

VIP Landing Page Buildouts

VIP Landing Page Buildouts

Product Development Surveys

Product Development Surveys

Product Development Surveys

Loyalty/Membership Program Development

Loyalty/Membership Program Development

Loyalty/Membership Program Development

Our Track Record

Our Track Record

Our Track Record

Let’s Chat

Find out in less than 15 minutes if we’re a good fit to scale your Retention marketing – Book your call now!

Find out in less than 15 minutes if we’re a good fit to scale your Retention marketing – Book your call now!

The Questions

And, the answers

What does Duh actually do?

On average, how much do you charge?

How long are your service contracts?

How are your services structured?

What makes Duh different from other Email/SMS agencies?

What are your favorite kinds of brands to work with?

Do you have full case studies?

If we work together, what do you bring to the table?

Can Duh help grow my brand’s email/SMS list?

How does Duh increase the LTV of customers?

What does “Loyalty & Membership” really mean?

The Questions

And, the answers

What does Duh actually do?

On average, how much do you charge?

How long are your service contracts?

How are your services structured?

What makes Duh different from other Email/SMS agencies?

What are your favorite kinds of brands to work with?

Do you have full case studies?

If we work together, what do you bring to the table?

Can Duh help grow my brand’s email/SMS list?

How does Duh increase the LTV of customers?

What does “Loyalty & Membership” really mean?

The Questions

And, the answers

What does Duh actually do?

On average, how much do you charge?

How long are your service contracts?

How are your services structured?

What makes Duh different from other Email/SMS agencies?

What are your favorite kinds of brands to work with?

Do you have full case studies?

If we work together, what do you bring to the table?

Can Duh help grow my brand’s email/SMS list?

How does Duh increase the LTV of customers?

What does “Loyalty & Membership” really mean?